Chuck-
You can rest assured that Mandi and I will be recommending you to anyone that we know that is buying or selling in San Antonio. We always appreciated your professionalism and how you were always ready with the answers when we had questions.
The day that we called to talk about lowering the price, you had the numbers right there in front of you and told us to hold it where it was; that it was the market and not our price that was affecting how many viewings we were receiving. That phone call is the one that sticks out in my head as a very key moment in our very short selling process.
Another element that I think was key was the staging. I think the ugliest thing in our house was the sink/countertop in the master bedroom. I’m sure it was nice in it’s day, but that day was a long time ago. The stagers actually made that green countertop look good! It was amazing.
We are getting settled in Bishop and again are appreciative of your recommendation of Rhonda Remmers down there. She provided us with a very “full-service” experience as did you. The fact that you chose someone that was not an agent with RE/MAX spoke volumes for what your true concerns were. I believe in the end, It’s nice to have a sign in the front yard from a name like RE/MAX that people know and associate with good business, but other than name recognition the brokerage has very little to do with the experience you have selling the home. That is left up to the individual agent. I don’t feel I sold my home with RE/MAX… I feel Chuck Nall sold my home. I hope that makes sense.
All in all, we can’t tell you enough how pleased we were to do business with you. We hope to send more business your way.
Thanks again,
Ed and Mandi O’Dwyer
